Remote Emergency Access
LTE-backed secondary management access for property network infrastructure when the primary path is unavailable.
Secondary path in
REA gives support teams an LTE-backed way to reach managed infrastructure when the normal Internet path is degraded or unavailable.
Built for management access
The service is intended for network management, not subscriber Internet replacement, so teams can keep working during troubleshooting.
Support continuity
Keep access to key routers, switches, CMTS, OLT, Wi-Fi, and voice equipment available when the site needs remote eyes quickly.
A backup route for operations
Remote Emergency Access gives the property network a secondary management path over LTE. It helps authorized support teams reach infrastructure during outages, carrier problems, routing issues, or other events where the normal access path is unavailable.
Out-of-band support. Useful for remote triage when the primary service path is down.
Property infrastructure focus. Intended for managed devices and support access.
Ready to see where Remote Emergency Access fits?
Talk to us about the property, the infrastructure, and the service goals. We'll help map the right operating model.
Start a conversation